For certain reasons, an application for a refund of the AStA semester ticket fee can be submitted to the Hardship Fund Office of the Studierendenwerk Frankfurt am Main. With the refund the authorisation to use the AStA semester ticket expires and the QR/Aztec code becomes invalid. Exception: Landesticket Hessen: The AStA semester ticket must not have been generated.
Applications can only be submitted online. You can find an overview of all reasons for reimbursement and the required proofs can be found here►
Click here to access the application portal►
The Harship Fund administration is led by the Studierendenwerk Frankfurt am Main on behalf of the Goethe University AStA. The Hardship Fund Office can answer any questions you may have about the reimbursement.
Contact details
phone: +49 (0)69/798-23088
email haertefonds(at)swffm.de
Please take note of the application deadlines!
The current AStA Hardship Fund statutes can be found here►
Further information on the semester ticket and the area of validity can be found on Goethe University AStA semesterticket►